Session Replay

Episode 51: Gartner Magic Quadrant for Analytics & BI Platforms

Audio

In this week’s episode of Analytics Neat we have some follow-up from last week’s conversation about session replay solutions like Glassbox.  We also review the latest Gartner Magic Quadrant report for Analytics and BI platforms.  Which platform is leading the pack according to Gartner?  Which solutions are on the verge of changing the landscape?  What are my predictions for some of the technology in the next year? All of this and more in this week’s episode of Analytics Neat.  Thanks for listening!

Gartner Magic Quadrant Study

Please rate, review and subscribe on iTunes, Spotify, and Google Play.  You can continue the conversation with me directly via the Contact Form , Twitter (@billbruno or @AnalyticsNeat) using  #AnalyticsNeat, or leave a comment right here on the post.

 

Episode 50: Domino’s Data, Apple Shuts Down Session Replay

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In this week’s episode of Analytics Neat we take a look at some innovation coming from Domino’s as well as Apple’s stance against recording user sessions with session replay solutions like Glassbox.  Why is every interaction between a consumer and a brand a transaction? What are my opinions on Customer Experience tools like Glassbox? Should organizations ban the usage of session replay tools? All of this and more in this week’s episode of Analytics Neat.  Thanks for listening!

Please rate, review and subscribe on iTunes, Spotify, and Google Play.  You can continue the conversation with me directly via the Contact Form , Twitter (@billbruno or @AnalyticsNeat) using  #AnalyticsNeat, or leave a comment right here on the post.

 

Episode 44: NASA Breach, Verint Acquires ForeSee, and Microsoft Clarity

Audio

In this week’s episode of Analytics Neat we take a look at the NASA breach, the acquisition of ForeSee by Verint, and Microsoft entering the CX space with the launch of Clarity.  We even have a West Side Story reference this week.  All of this and more in this week’s episode of Analytics Neat.  Thanks for listening!

Please rate, review and subscribe on iTunes, Spotify, and Google Play.  You can continue the conversation with me directly via the Contact Form , Twitter (@billbruno) using  #AnalyticsNeat, or leave a comment right here on the post.